/IWFND/MAINT_SERVICE Activate and manage services
ST06 Operating System Monitor
SAP Basis is the cornerstone of your SAP system and failures can lead to significant and annoying problems. For assistance in building and expanding SAP Basis, SAP Basis consultants can help. Certified SAP consultants enable tailored solutions for any business landscape.
It is of great importance to keep the knowledge of SAP Basis experts in the company transparent. One possibility is of course to "look over the shoulder" or to ask the expert directly. However, this is very time-consuming and puts a strain on the expert himself.
Individual developments
The SAP basis is often perceived as a brake within projects or when introducing new technologies. This is partly due to the late consultation of the SAP basis on the issues of technical feasibility as well as the integration of new technologies and applications into the existing system landscape. By implementing the recommendations, the SAP basis is repositioning itself in parts within the IT organisation. The SAP basis has a clearly defined self-understanding (inward-looking perception) as well as a clear positioning and a defined task area within the IT organisation (outward-facing perception), as shown in Figure 5. By integrating the SAP basis into the development of the IT strategy, the digitisation strategy and a clear communication with the CIO, the SAP basis has the opportunity to deal with technologies and topics at an early stage. As a result, the SAP basis is prepared for requests from business units or other IT departments and has the opportunity to approach them proactively. The SAP basis is supported by an IT service and IT product catalogue, which describes the scope of the SAP basis. For internal communication and communication with external service providers, as well as other suppliers, outsourcing partners or outsourcing partners and cloud service providers, there are up-to-date and meaningful documentation and process descriptions. For the control, measurement and monitoring of external partners, Service Level Agreements and meaningful key figures are also available.
This possibility is particularly advantageous when it is a new topic and there is not yet a lot of know-how in the company. Instead of buying an expensive coach to teach employees the basics of a new topic, this means that the knowledge can be made available more cheaply and in a longer term, for example, through an online course.
Tools such as "Shortcut for SAP Systems" are extremely useful in basic administration.
The parameters abap/heap_area_dia and abap/heap_area_nondia, on the other hand, determine how much private storage a single (non-)dialogue workprocess can use.
The website www.sap-corner.de offers many useful information about SAP basis.
With SAL critical and security relevant activities in SAP systems can be recorded and evaluated.