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Troubleshooting and support (2nd and 3rd level support)
A secure SAP system does not only include a good role concept. It is also necessary to check whether a user should (still) have a specific role. Regular verification of role assignment is called recertification. In this blog post, I'd like to introduce you to the need for recertifications and our own tool, EasyReCert. The need for recertification - scenarios: Example 1: The "apprentice problem" Imagine the following scenario: A new employee (e.g. apprenticeship or trainee) will go through various departments as part of his or her training and will work on various projects. Of course, an SAP User will be made available to your employee right at the beginning, which is equipped with appropriate roles. As each project and department passes, the employee repeatedly needs new permissions to meet the requirements. After the employee has successfully completed his or her induction and is now in a permanent position, he or she still has permissions that are not necessary to perform his or her duties. This violates the principle of "last privilede" and represents a potential security risk for your company. Example 2: The change of department The change of department is one scenario that probably occurs in every company. If a change of department does not automatically involve a complete reallocation of roles and the employee simply takes his old permissions with him, critical combinations of permissions can occur very quickly. For example, an employee who has permissions in accounts payable and accounts receivable violates the SoD ("Segregation of Duties") principle and poses a potential security risk to your company. Recertification as part of a revision: The two examples above show that a regular review of role allocation identifies potential security risks for your business and can be addressed.
A first important step was the introduction of playbooks to professionalize our work. At that time, SAP installation manuals were real tomes with hundreds of pages that often went round in circles and were anything but easy to understand....
Planning and conception of the system architecture, system layout, hardware sizing, system monitoring
The 5 most common errors in SAP test management In this blog post I would like to discuss the 5 most common errors in SAP test management, which in my experience occur regularly in this area. I hope that with this I can give you some guidance so that you can avoid these mistakes. No test management Quite simple. You have complex SAP software in use or are just introducing a new module tailored to your company, but the test process plays a subordinate role and tests take place only sporadically and unstructured? Then you have already made the first mistake. To ensure high software quality, avoid hidden consequential error costs and consciously plan for a test period instead of the risk of time bottlenecks, a methodical approach should be planned. Too much testing If you have decided to introduce test management, you need to weigh up the resources required for this. A large amount of testing quickly pushes the cost-benefit ratio into the realm of inefficiency, because the time required for testing drives up costs. On the other hand, the test quality should of course be high. Therefore, a structured and comprehensive approach is of high importance. Basically, you should make sure that the costs for the test effort do not exceed the average of the consequential failure costs.
SAP Basis Operation manages the IT underlying the SAP system. In addition, the operation ensures the maintenance and availability of business processes. Various tools can be used for this purpose, which take over the maintenance, care, configuration and monitoring of the SAP system. Basic operation is the prerequisite for ensuring that the SAP system is fully operational and covers the business processes well.
The "Shortcut for SAP Systems" tool is ideal for doing many tasks in the SAP basis more easily and quickly.
Another would be to grant the jump permission in debugging (S_DEVELOP permission object with the ACTVT = 02 field).
Understanding the structure and functioning of the system is especially important for IT administration. It is not for nothing that "SAP Basis Administrator" is a separate professional field. On the page www.sap-corner.de you will find useful information on this topic.
To do this, re-enter a suitable role name via the PFCG.