SAP Support Best practices - SAP Corner

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Best practices
Personalised success plan to achieve the results that enable growth
The SAP Support homepage is a platform for the in-house information exchange on SAP reporting. Knowledgeable information related to SAP is presented centrally on this homepage. In addition to the training documents and SAP Online Help and SAP News, account management information such as technical support forms and contacts will also be provided.

We diagnose and resolve incidents, explain the causes of the problem. We analyse, evaluate and implement changes in business processes. We do SAP software update and develop additional applications (ABAP). We advise system users.
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
The strategic IT plan of a comprehensive international SAP rollout including the introduction of SAP EWM, ERP and HR in China in 2018 has been defined. The defined goal was to find support with Application Management, Services and Support (AMS), so that the IT core team of Schmersal can focus on the project work. External experts should be found to support Schmersal-IT in SAP support and to release the capacities needed for the rollouts.

SAP MaxAttention's services and support portfolio includes simple, cumulative levels of deployment that are individually tailored to your needs. This approach leads to predictable results - in on-premise, cloud, and hybrid environments - from innovation to operation.

"Shortcut for SAP Systems" makes many SAP support tasks much easier.

However, the support messages for your SAP® software must be sent directly to Deutsche Telekom via the contact channels listed.

We provide functional and technical support for our customers and support them with implementations, migrations, monitoring or maintenance activities of SAP solutions.
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