Definition SAP AMS
SAP Application Management Services (SAP AMS)
In order to ensure the highest availability of SAP systems and a constant stability of system performance, the general system settings and settings in the respective modules are optimised in the area of Application Management Services. In addition to the system settings, the individual business processes in the SAP system are also simplified and thereby accelerated. Possible automation is also implemented here. The focus of SAP AMS is that all SAP users can work as efficiently as possible. This includes the legal requirements and clear safeguards. You no longer need to worry about the latest security packages or releases for your SAP system, as these are imported by the AMS service provider when required.
Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
SAP Support Portal
Through our many years of experience we offer you a round-service in the field of hardware and software. We work across software in a team of experts for different areas.
The SAP Solution Manager is a state-of-the-art management platform that enables us to control the integrated support for your SAP systems and users. It gives us a central access point to your system landscape, making support more effective and streamlining problem and query management and enabling root cause analysis.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
We help you troubleshoot your SAP system, contact SAP for system failures, and implement support packages.
At the same time, Salt Solutions helps us optimise our SAP system landscape.