Get an extended experience: Achieving goals through targeted guidance, enhanced support and a personalised success plan, maximising the value from your investment thanks to the help of experts
3rd Level Support
Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
Our advice is in German, French or English. Important for you: We create the optimum utilisation of the given SAP standard and limit - where useful and feasible - the effort for special developments. The goal is always to develop a solution that meets your needs in France in a partnership process with maximum efficiency and to implement it in a timely manner.
Select a Service
In order to make it easier for companies to get into the SAP HANA Cloud, SAP unifies maintenance and customer service for On Premise and Cloud systems. SAP One Support offers coordinated support for in-house and cloud systems and is designed to ensure flexible and easy use of software in all operating scenarios. This should enable customers to switch to SAP Cloud powered by SAP HANA according to their individual requirements, while at the same time exploiting existing investments in local software solutions.
How good and available are the many processes of your company implemented in standard solutions? Over many years, our employees support complex SAP solutions worldwide in various modules as well as in the many subsystems and interfaces. You create individual applications where standardised software does not achieve the desired success. We gladly take care of the maintenance and maintenance of standardised SAP environments and/or the creation of individual software.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
The powerful team of FIS Customer Expert Services supports your company with these challenges and finds suitable solutions for your SAP system together with you.
Therefore, our goal is to make you aware of these costs and reduce risks to a minimum.