Identify areas for improvement and train the workforce for new technologies
SAP AMS
Our advice is in German, French or English. Important for you: We create the optimum utilisation of the given SAP standard and limit - where useful and feasible - the effort for special developments. The goal is always to develop a solution that meets your needs in France in a partnership process with maximum efficiency and to implement it in a timely manner.
How good and available are the many processes of your company implemented in standard solutions? Over many years, our employees support complex SAP solutions worldwide in various modules as well as in the many subsystems and interfaces. You create individual applications where standardised software does not achieve the desired success. We gladly take care of the maintenance and maintenance of standardised SAP environments and/or the creation of individual software.
The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
Your system is supported by a team of consultants, led by your Key Account Manager. For you, this means that you have a single point of contact (SPoC), a person who knows everything about your system.
If a failure occurs, we commit to fix it or find a temporary solution within a strict timeframe defined by the SLA. With critical functions of the system this can even be 4 hours!
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
At the same time, we believe that the protection, maintenance and maintenance of your systems should be predictable and therefore predictable.
SAP ONE Support includes and complements SAP Enterprise Support.