Innovation Services
What is the added value of Enterprise Support?
Every two years, UNIORG undergoes sophisticated audits: The certification concerns support personnel, support processes and infrastructure. This ensures that you are supported by qualified consultants and benefit from comprehensive SAP support and service.
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Hosting Support Services
With Next-Generation Support, we already offer intelligent support services that customers can choose according to their preferences. We give our customers the choice of how to get answers to their technical questions. It is important to us that our customers have an all-round good experience in interacting with SAP Support - from start to finish.
The choice was Salt Solutions. "With Salt Solutions, we had just successfully completed a workshop on SAP EWM and optimisations in the SAP ERP module Sales & Distribution," recalls Björn Jodat, Manager SAP in the Application Team at Schmersal. "The pleasant contact, the extensive know-how of the Salt consultants and also the wide module support convinced us".
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
With critical functions of the system this can even be 4 hours!
The help desk supports the horizontal functionality used in the broader user community, while key users support more specialised departments and specific functions within your organisation.