Keep systems at peak performance
SAP defined project team
With Next-Generation Support, we already offer intelligent support services that customers can choose according to their preferences. We give our customers the choice of how to get answers to their technical questions. It is important to us that our customers have an all-round good experience in interacting with SAP Support - from start to finish.
SAP MaxAttention's services and support portfolio includes simple, cumulative levels of deployment that are individually tailored to your needs. This approach leads to predictable results - in on-premise, cloud, and hybrid environments - from innovation to operation.
Identification of critical gaps and optimisation potential
Visit the SAP Support Portal and use the SAP ONE Support Launchpad. With it you can search our knowledge base, find solutions to problems and report incidents.
Companies in any industry, where SAP solutions have been installed for more than 2 years, can face the low level of customer satisfaction: Problems are solved slowly, user relationships, configurations are not strictly required, no understanding of how VAT is formed in the chain of business processes. We offer SAP system support according to ITIL, which is orientated to the customer's business requirements and reduces the number of critical malfunctions. This approach makes the interrelationship between users, supported elements and incidents more user-friendly and clear.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
If it no longer works, the support must be contacted.
Our AMS expertise is not only in the SAP environment.