Premium Services
Service Manager with SAP Know-How
The employees of our customers, like all of us, are used to beautiful and easy-to-use applications in their role as consumers of digital offerings; We also take this into account in our interaction with our customers. We provide self-service access to our knowledge pool in a variety of ways. This includes social media such as Twitter or messenger services such as WhatsApp.
Your employees will be relieved enormously. So you have more capacity to take care of strategic projects and are not concerned with daily support problems.
SAP Support - with expertise at your side
Today, business-critical processes are happening more and more in real time. Consequently, we have decided to take fundamentally new paths: We therefore also offer real-time support, in direct interaction with our support experts, via chat or phone. Feedback on classic messages can already be received by customers in real time as SMS directly to their mobile phone. Customers prefer to help with questions directly in the application they use. We therefore integrate support directly into our products with Built-in Support.
Running an IT infrastructure is complex. This makes it all the more important that you have a partner at your side who will help you with experience, know-how and the appropriate solutions.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
With this intensively accompanied model, you benefit from the expertise of our global team of experts who review your current innovation plan and use proven industry solutions to make your vision a reality.
With the PCoE certification, UNIORG guarantees SAP quality requirements in terms of both support standards and product-related expertise and service quality.