SAP Base Services
Application lifecycle management
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
This allows us to deal with the actual incident with a lower priority structure, so that we can use the right skills and expertise to achieve a lasting solution. Support includes in particular: Incident Handling - Urgent assistance with blocking issues / Advanced questions from key users & business process managers / Changes & fixes - business critical developments.
Outsourced SAP Support frees up IT resources
You can inform us of your requirements via the questionnaire behind the following button. We will let you know which investment you can expect.
SOA People is at your disposal to support you instantly and remotely to meet your business needs. Cost-effective business continuity is essential, and we can be completely flexible in the way you work with us. Our overall goal is to reduce the running costs and efficiency of your SAP landscape.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
This makes it all the more important that you have a partner at your side who will help you with experience, know-how and the appropriate solutions.
In parallel to the quickest possible troubleshooting (incident management) by providing a solution or workaround, sustainable solutions are also sought (problem management).