SAP MaxAttention
Combination of On Premise and Private Cloud as a goal
We provide a proactive approach to problem solving because we are more likely to help you avoid problems than to fix them. For this reason we carry out regular health checks of your system. We proactively monitor and optimise your IT performance. In close collaboration with your internal IT staff, our support experts can identify potential IT issues and help solve them before they become business issues.
In addition, we are certified with the Partner Centre of Expertise certificate, which is based on a detailed quality audit. In our history, we have always passed these audits perfectly and therefore receive automatic recertification every two years. However, in order to be recertified in an accelerated procedure, it is necessary to distinguish itself by an excellent quality of the services provided. In our case, this happens not only with careful audits that are supervised by SAP every two years, but also in cooperation with SAP SE and SAP customers, whom we support as subcontractors of SAP. Automatic recertification is an expression of the high level of trust in Hicron and confirmation of our high quality standards.
Functional Application Support
Choose the times you want to use our support. On request, we will be there for you 24/7 and will work with you to create an individual concept for your needs.
Through our many years of experience we offer you a round-service in the field of hardware and software. We work across software in a team of experts for different areas.
"Shortcut for SAP Systems" makes it easier and faster to complete many SAP support tasks.
Customers want seamless support no matter where and on which device, and no matter what "channel".
With the rollouts of SAP software to additional locations, new functions, as well as new employees, come to SAP systems and increase the support volume.