Service and Support Offerings
What does this mean in detail?
In regular audits, TÜV Rheinland checks compliance with the ISO conditions. In 1995, FIS was awarded its first ISO 9001 certification. The most recent audit was carried out in accordance with ISO 9001:2015 and FIS confirms the use of a modern management system in compliance with quality management standards.
If you are interested in the details of our offer or have further questions, please leave your contact details. A consultant will get in touch with you and resolve all your questions.
SAP for Me
There, more than 100 SAP and ITIL certified employees are available to protect their customers' mission-critical processes and support their users - flexibly and 24/7, if required. The support offer includes a wide range of SAP solutions and modules, including SAP ERP and S/4HANA with various modules (including SD, MM, QM, PP, LE), EWM or TM. Regular support is offered in German and English - scalable up to 24/7 - but support is available in many other languages if required.
Our customers have access to a modern ticketing system. The platform allows you to view the notifications and work done on your system. In this way, we ensure the transparency of our activities.
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
If you are interested in the details of our offer or have further questions, please leave your contact details.
Jira supports our team to involve consultants and developers of our SAP AMS division in the solution process as quickly as possible.