Support Services
COMMERCIAL & NEGOTIATION SUPPORT
Choose the times you want to use our support. On request, we will be there for you 24/7 and will work with you to create an individual concept for your needs.
SAP Support Portal allows any SAP customer to search for and download SAP OSS notes for questions and problems. 80% of these SAP hints contain coding corrections to solve the technical problem. Most SAP hints contain the description of the complication from a business perspective as well as the technical solution. The Transaction SNOTE implementation tool for coding corrections helps the customer implement SAP hints. A variety of SAP hints are available in German and English. Automatic translations are available from English to Chinese, French, Italian, Japanese, Russian, Korean, Spanish and other languages.
Technical application support
With this service we will do everything for you. We design, create and implement proactive end-to-end processes to manage the procurement, utilisation, measurement, and optimisation of your entire SAP landscape. There are no active tasks left for you. You also benefit from a high cost savings.
We operate globally, the quality of our services is world class. This is confirmed by numerous references from all over the world. We will gladly present them to you on request.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
Increase productivity and reduce disruption with change management and enablement services.
Note the SAP hints here.