WHY DO YOU NEED SAP SUPPORT
Which support level suits you?
You can inform us of your requirements via the questionnaire behind the following button. We will let you know which investment you can expect.
We offer the block-by-block solution of the software service support and targeted advice on SAP solutions. We run databases, monitor the SAP landscape, manage changes (transfer) and implement the update blocks, and set up backup/backup and system restore. In addition to the "Base" block, we resolve incidents 24/7, evaluate the need to change SAP Notes, databases, and operating systems for SAP applications. We install and deploy SAP Solution Manager. In addition to the "Advanced" block, we develop the company strategy, build and maintain the SAP landscape, and pull applications to new operating system versions, databases, and SAP platforms.
SAP SUPPORT FROM IT SUPPORTER VIEW
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
If required, we can already provide first-level support for your IT landscape. On request with our German consultants or through our Nearshore cooperation partner, we solve simple problems reliably, quickly and sustainably - 24 hours a day, 7 days a week.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
The first stage of our customer service process involves receiving all support requests from users.
Nevertheless, a positive trend is emerging.